IT Support Analyst and Systems & Infrastructure professional with 20+ years in IT, spanning enterprise application support, Windows and Linux infrastructure, Citrix, Active Directory, SQL, SaaS, monitoring and automation.
I started in hands-on electronics, hardware, software and network support before moving into enterprise infrastructure and application operations. That foundation still shapes how I troubleshoot: understand the system end-to-end, isolate the failure, fix the root cause and leave the environment better documented.
Today my strongest intersection is between infrastructure and applications — supporting production platforms, business users, databases, Windows servers and automation while working across teams and technologies.
Windows Server 2000–2012 R2, Active Directory, IIS, Exchange, Group Policy and enterprise support.
Trading applications, Orchestrade, business-user support, production operations, incident investigation and change implementation.
Citrix MetaFrame 4.5, XenApp 7.5 and VMware-based Windows server environments.
Microsoft SQL Server, Oracle operations, Linux administration, SaaS applications and infrastructure changes.
PowerShell automation, Dollar Universe, ServiceNow, Geneos / ITRS Group, Splunk and batch operations.
Certificate management, SSO, Active Directory, RSA SecurID, PKI, DNS, VPN and secure file transfer.
Understand symptoms, dependencies, logs, jobs and business impact.
Trace the failure across application, OS, network and database layers.
Restore service safely, document the cause and improve the process.
Turn repeatable operational work into reliable, maintainable procedures.
Computers and Information Technology, Faculty of Engineering, “Vasile Alecsandri” University of Bacău.
Administration and Troubleshooting · PC-DIR Real, Ltd.
MOC 6423A — Implementing and Managing Windows Server 2008 Clustering; 20411 — Administering Windows Server 2012.
Service-management foundation supporting structured operational delivery.
Microsoft Certified: Azure Fundamentals.
Microsoft Certified Solutions Associate — SQL 2016 Database Development.
Microsoft Certified: Power BI Data Analyst Associate.
Certified administrator.
For senior systems, application infrastructure, L2/L3 support or technical operations opportunities.